XKEYCHAINX LABS
Tangem / Public disclosure

Tangem: private keys in support logs

Tangem acknowledged a private-key logging issue associated with seed-based wallet activation and subsequent in-app support contact. Seedless activation was outside this issue.

Source date: 31 DEC 2024Reviewed: 11 October 2026

Affected scope

Mobile app · Seed-based activation

What the attack requires

Seed-based activation followed by in-app support contact within the vendor’s exposure window.

Response & remediation

What changed

iOS 5.19.1 / Android 5.19.2

What this finding establishes

Tangem lists fixes in iOS 5.19.1 and Android 5.19.2. Its exposure scenario included contacting support through the app within seven days of seed-based activation. The vendor reported no losses and advised affected users to replace wallet keys; an update alone does not undo a prior exposure.